Below you can find details on our warranty as well as a note about the effects of moisture in wood.
Warranty
Limited Five Year Warranty on Cabinets
Inspired Custom Cabinets (Inspired) warrants to the original purchaser that any products manufactured and assembled by Inspired are warranted for five (5) years from the date of original purchase against avoidable and unnatural defects in material and workmanship under normal use.
Warranty Performance
If a manufacturing defect does occur within the terms and conditions of this warranty, such defective part will be repaired or replaced by Inspired. Inspired will not provide or pay for the cost of removal, transportation or installation of defective product.
Warranty Limitations
Inspired’s obligation hereunder is limited solely to the repair or replacement of Inspired products purchased. Inspired shall not be liable in either tort or contract for any loss or direct, consequential or incidental damages arising out of the use or inability to use Inspired’s products hereunder.
This warranty does not cover damages or claims resulting from excessive heat, breakage or physical abuse not due to a Inspired defect in the manufacture of the product.
This warranty does not cover damages or claims resulting from failure of any adhesive, caulk or accessory.
This warranty does not cover problems arising from improper installation of cabinets on site.
This warranty does not cover any product used or installed in connection with cabinets, such as appliances, countertops or plumbing fixtures.
This warranty does not cover damage caused by transportation, storage, exposure to excessive temperatures, or to defects arising from misuse, neglect, accident, alteration, improper use, care or failure to maintain.
Warranty Disclaimers
This warranty is not transferable or assignable.
Wood characteristics naturally occurring such as variation in color, grain, mineral streaks and knots are not considered defects.
Color variations in cabinets are a natural occurrence due to species, age, character of cabinets, and exposure to UV Light/Sunlight. For these reasons, new and/or placement cabinets my not match display samples and/or existing cabinets. Such variations and changes are not considered defects.
Warranty Claims
To submit a warranty claim, please email warranty@inspiredcustomcabinets.com
Effects of Moisture in Wood
Any solid wood product will expand and contract over time as moisture and climate conditions change. Effects of moisture may include panel expansion, panel contraction, joint expansion or opening (especially on miter doors), stile bowing, stile/rail expansion and stave to stave lines becoming visible in panels.
Wood products located in humid climates are especially susceptible to expansion due to moisture. Inspired cannot warrant product failure caused by excessively humid conditions. Cabinetry installed in New Construction prior to climate control being activated will result in absorption of moisture from other building materials. These materials can include paints, drywall compound, cement, stucco and wood framing material with high moisture content. Each of these construction materials releases high amounts of moisture into the home during the drying/curing process.
Wood products installed in non-air conditioned homes, regardless of location, are very susceptible to expansion due to moisture and may not be warranted. All products, especially miter doors, need low, stable moisture conditions in order for the joints to remain tight.
Always go the extra lengths to ensure that all wood products are being stored in the proper environment. Inspired will assume no responsibility for improper storage and installation of its products in high moisture/humidity conditions.
For questions related to storage conditions or best practices on how to limit the effects of moisture on wood cabinets please email us at sales@inspiredcustomcabinets.com